Download Salesforce Communications Cloud Accredited Professional (AP).Salesforce-Communications-Cloud.VCEplus.2024-05-13.33q.vcex

Vendor: Salesforce
Exam Code: Salesforce-Communications-Cloud
Exam Name: Salesforce Communications Cloud Accredited Professional (AP)
Date: May 13, 2024
File Size: 30 KB
Downloads: 5
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Demo Questions

Question 1
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
  1. Analyze an external data storage system for more cost effective data storage
  2. Access the archiving strategy and determine how storage will be cleared though archiving.
  3. Analyze the storage usage of the existing legacy system
  4. Calculate the file and data storage required based on required data volume and file attachment requirements.
  5. Identify the storage needs between data storage and file storage.
Correct answer: BCD
Question 2
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers
  1. Model the Ethernet access device as a child product of the dedicated internet service offer
  2. Model dedicated internet service as a child product of the Ethernet access device offer.
  3. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
  4. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
Correct answer: C
Question 3
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?
  1. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
  2. Do not migrate legacy assets and leverage external objects within salesforce to access them
  3. Coordinate migration readiness across regions and execute migration all at once to ensure consistency
  4. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
Correct answer: A
Question 4
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
  1. Model the router technical product and decompose it from the business internet offer.
  2. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
  3. Model the router as an attribute of the business internet offer with a default value of 'included'
  4. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
Correct answer: A
Question 5
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?
  1. Advance Rules
  2. Attribute Rules
  3. Context Rules
  4. Compatibility Rules
Correct answer: A
Question 6
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
  1. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
  2. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
  3. Configure a Callout Orchestration item using the enhanced system interface
  4. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
Correct answer: B
Explanation:
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
Question 7
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?
  1. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
  2. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
  3. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
  4. User, Person Account, Billing Account, Service Account, Contacts, Assets.
Correct answer: A
Question 8
Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?
  1. Leverage the EPC functionality to track the product related configuration.
  2. Create a Product Time to market app from template in CRM analytics to track the product time to market
  3. Create salesforce report on EPC project object to track the product time to market.
  4. Create a salesforce Report on the Product object to track the product time to market
Correct answer: C
Question 9
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?
  1. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
  2. Handle the complex business processes manually outside the IT landscape.
  3. Harmonize their business plan to reduce the complexity
  4. Access the entire architecture to identify application that can be decommission.
Correct answer: CD
Question 10
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
  1. Service Entitlement
  2. Service Account
  3. Contract Line Item
  4. Subscription
Correct answer: D
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